Upon ordering this item as a Christmas present I “assumed” that I was getting top of the line. However they’re are ALOT less expensive products on the market that will do a much better job. DON’T WASTE YOUR MONEY!!!!!
Rating: 2 / 5

The rolling ball massage hurts my back and the heat is barely noticable.
I would not recommend it.
Rating: 2 / 5

I go to a chiropractor and saw this as being an additional help for my back. I actually hurt my back muscles on this device. The rollers are very protruded. At the chiropractor, I am on the maximum height for the rolling bed, but this device is not compatible as I had hoped.
Rating: 2 / 5

The Human Touch HT massage pad is uncomfortable and not worth even the sale price. The seat is stiff and sits up too high for the high back desk chair that I have. The shiatsu balls are uncomfortable and you can’t sit in it for more than a few minutes. Brookstone’s model of this is far superior for the same amount of money.
Human Touch HT-1470 Back Pad with Robotic Massage Technology
Rating: 2 / 5

I got this chair for my husband during the Christmas time. The lower balls rolling up really hurt his back. I tried it, too. . . . ouch, OUCCCHHHHH. We have not used it since then.
Rating: 1 / 5